Refund policy
No Returns Policy
At BackSpin Supply, every item is custom made to order just for you. As a result, we do not accept returns, exchanges, or offer refunds due to sizing issues, change of mind, or buyer’s remorse.
Why No Returns?
Because we operate a print-on-demand model, each product is individually created when you place your order. This means:
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We do not hold inventory
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We do not resell returned items
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All sales are final
Damaged or Defective Items
We do stand by the quality of our products. If your item arrives damaged, misprinted, or defective, please contact us within 7 days of delivery with:
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Your order number
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A clear photo of the issue
We will be happy to investigate and provide a replacement if necessary.
Wrong Address
Please double-check your shipping details before placing your order. We are not responsible for items delivered to an incorrect address provided at checkout.